PABX Systems, PBX Business Phone Systems
South African Telecoms offers the widest range of PABX Systems & the largest selection of leading PABX business phone system brands on the market today, at the best prices. Our PBX business phone systems solutions include traditional analogue PABX solutions, IP PBX systems and virtual/cloud based PBX options. We cater for all PABX market segments. We have the right phone system for your business at various prices, ranging from cheap affordable small office PABX systems up to large corporate PBX solutions. We also save you money on your telephone line and call costs. We offer PABX phone system installations, PBX service and repairs throughout South Africa.
We partner with NEC, Samsung, Panasonic, Yeastar, Siemens and Alcatel to offer the best brand names in PABX to offer you onsite and offsite solution hardware, installations, maintenance and service.
We can uniquely integrate the various products with our telephone line and phone call cost saving telecommunications IP services to give you many hybrid benefits tailor made to your business which is not offered by other telecommunications providers.
PABX Systems, PBX Business Phone Systems Features, Cloud Hosted PBX Systems, VoIP PABX Systems, Installations, PBX Repairs And Prices, PABX Resellers And Suppliers
Most businesses only need the basic features of a PABX phone system, and these features are common in almost all business PABX telephone systems. The PBX features used most often are making and receiving phone calls, placing calls on hold and transferring incoming calls to different extensions or hunt groups, picking up call from different extensions and voicemail.
The main differences in a lot of business telephone systems are in the features they offer, quality of manufacture, the expansion capabilities of the system and the price. It is when you start looking at advanced features such as call centre functionality and inter-branch connectivity that you need to analyse the solutions and ensure that the feature set of the phone system meets your business requirements. We help you find the right phone system for your business, and can also save you money on your telephone line and call costs to get your business communicating with your suppliers and clients.
What Is A Traditional PABX System?
A traditional PABX system connects callers through analogue or digital ISDN PSTN Telkom phone lines/trunks to a switchboard with multiple analogue or digital extensions. These lines connect to the same type of ports/interface card on the PABX system. In some cases the vendor has evolved to support VoIP on a card which plugs into the PABX system. VoIP enables a legacy system to allow customers to make use of VoIP calling for cheaper outbound phone calls. For the vendors who don’t support VoIP cards, VoIP providers usually supply a VoIP Gateway which can connect to the PABX systems using the same type of ports/interface card on your PABX system, thereby replacing (or working on-top of) the phone lines which were connected to these ports.
These systems typically have basic Analogue or Digital extension phones which provide call functionality such as speakerphone and busy lamp field (BLF). Traditional PBX systems run on their own Cat3 cabled infrastructure which is completely separate to any Data network.
Key Benefits Of A Traditional PABX System
Traditional PABX systems operate well but generally have a lifespan before the hardware components such as phone line/trunk and extension cards become obsolete or are damaged by lightning, and the system becomes increasingly difficult to support by the private PABX supplier.
Traditional PABX systems are at times cheaper to purchase, due to the basic technology they offer.
Many businesses still have these legacy PABX systems in place and continue to invest in traditional PABX systems, however depending on the company’s requirements and expectations the rise and demand of VoIP, IP and Hosted systems are becoming more popular choices for a company’s communications.
What Is An IP PBX System?
An IP PBX is certainly an upgrade to a traditional analogue PABX system. Investing in an IP PBX is usually more expensive than a traditional PBX but the overall Total Cost of Ownership (TCO) is much lower due to the cost savings a customer can experience with cheaper VoIP telephone line rentals and cheaper VoIP telephone call rates. Customers can upgrade their traditional PABX system to an IP PBX or a Hosted PBX system if they are renting the system, in order to obtain enhanced functionality and stability. IP PBX's also provide advanced features and functionality which can increase productivity and contactability and drive down call and support expenditure.
Key Benefits Of An IP PBX System
IP PBX's have a hybrid functionality to still connect to traditional Telkom PSTN phone lines such as Analogue, ISDN BRI and PRI phone lines, however to really get the most from your IP PBX system, these systems provide a native integration to a VoIP provider by using SIP VoIP Telephone Line Trunks. This limits the amount of physical cabled wiring required into a company as SIP Trunks can be delivered over most internet connections - even Wireless internet! A true IP PBX provides SIP trunking via activation or license, whilst some traditional PABX's which have evolved to provide VoIP support on a card which plugs into the PABX system and supports a certain amount of concurrent calls (usually in increments of 8 channels).
The IP PBX systems also use IP telephone handset instruments, which connect onto your existing PC network Cat 5 cable. This means that no additional cabling needs to be installed for the switchboard and extension handsets, if the customer has existing PC network cable points in place.
An IP PBX system is also easier to maintain and things like managing moves happen seamlessly - it's as easy as unplugging a phone instrument, and plugging it back into a PC network point anywhere on the clients LAN network. As there are no cards which can limit the capacity and scalability, usually adding another phone line or extension, the user requires a license activation or configuration.
An IP PBX is good for companies that want direct control over exactly how their PBX system is configured in-house, and don’t want to pay subscription fees associated with other PBX options, such as hosted PBX systems.
What Is A Hosted Cloud Based PBX?
A Hosted PBX is a private branch exchange (PBX) delivered as a hosted cloud PBX service or VoIP hosted PABX. It’s also known as a Virtual PBX as it operates on an exchange server. The advantages and benefits are that there is no on-site installation, operation and maintenance costs of the VoIP PBX as their VoIP service provider hosts the PBX on their exchange server.
A Hosted PBX still offers all the features and benefits of a traditional PABX system which a company needs to utilise in order to operate their telephone lines and telephone calls. Features of hosted business PBX phone system include IVR automated greetings, voicemail, conferencing, call billing reports and telephone voice recording.
Companies that offer Hosted PBX’s as a service to their customers manage the call routing or switching as well as all maintenance involved in the hosted PBX service.
There are three ways that a hosted PBX works; either over the Public Switched Telephone Network (PSTN) over the Internet (hosted IP PBX via Internet Telephony or Voice Over IP, VoIP) or with a combination of the two making use of ADSL, LTE or Fibre internet connectivity.
Key Benefits Of A Hosted PBX Solution
Initial and ongoing cost savings - there is no need for a large capital equipment investment before installing your phone system and also the maintenance cost of your phone system works out much lower as the supplier does not need to send technicians out to site to maintain your PBX system.Eliminate office boundaries - employees can work from anywhere with a virtual office phone system. Ideal for home-workers and sales people who are constantly on the move.Improve on corporate image - by using a hosted phone system small businesses can still give the impression of being a large organization with professional corporate phone system features.Scalability - with a virtual phone system businesses can add or remove phone lines and extensions as they grow as there is no limitation on the number of phone lines and extensions.Easy to use - since there’s no end-user management involved with a virtual PBX, it becomes easier to use and manage compared to a traditional phone system.
We Supply These PABX System Types For The Following Reasons:
South African Telecoms iServ Yeastar PBX System
Our South African Telecoms iServ Yeastar PBX system is an IP PBX system which is a modern fully versatile hybrid PBX system incorporating traditional PSTN phone lines, analogue extension handset instruments, VoIP phone lines and IP extension handset instruments. Our iServ PBX phone systems are available in four models, S20, S50, S100 and S300 support up to 500 users and are built using the very latest technology, catering for cheap small office requirements to large corporate call centre based requirements.
South African Telecoms iServ Yeastar PBX System Key Benefits
The benefit of the South African Telecoms iServ PBX system is that it deliver exceptional cost savings, productivity and efficiency improvements, delivering power, performance, quality and peace of mind. Our iServ PBX systems are engineered for the communications needs of today and tomorrow, and with a unique modular design which future proofs your investment choice. Easy installation and best pricing options.
Click below to download the South African Telecoms iServ Yeastar PBX system product brochure.
Samsung OfficeServ PABX Systems
The Samsung OfficeServ PABX system is a combination of IP and Traditional PABX system technology combined into one. We offer the Samsung OfficeServ PABX range which include OfficeServ 7400, OfficeServ 7200, OfficeServ 7100 and OfficeServ 7030. The Samsung OfficeServ PABX range is the ideal solution for the future and the present office because it can simultaneously support traditional voice communication, VoIP (Voice over IP), IP-based data communication and wireless solutions through Wireless LAN. Advanced data networking.
QoS with ensured stability is the top priority of the present enterprise communication in a company with increasing voice and data traffic. The Samsung OfficeServ PABX range provides enhanced communication to handle increasing voice and data traffic of IP phones in Small and Medium Business as supporting gigabit Ethernet and layer 2/3 LAN switching. Mandatory factor of enterprise communication. The importance of security is essential and obvious in enterprise communication. Samsung OfficeServ PABX systems provides 1 interface module to be integrated with functions of Firewall, VPN, and IDS and applies to security policy by steps against the exterior intrusions not to approve. Secure mobile communication, WLAN.
The Samsung OfficeServ PABX system WLAN liberates you form the confines of your office and provides you with significant cost efficiency with its ability to remove unnecessary cabling and maintenance through the qualified voice and data service of OfficeServ WLAN. With its support for the SMT-W5100 WLAN phone and SMT-R2000 Dualband WLAN AP, the Samsung OfficeServ PABX provides full voice-data convergence not only for fixed network connections but also on Corporate WLAN.
Samsung OfficeServ PABX System Key Benefits
Samsung’s OfficeServ PABX IP phone systems make the perfect business telephone systems. Office communication is imperative in the efficient running of a business and Samsungs PBX phone systems are perfect for enhancing the communications of small offices and medium to large businesses.
Specialising in IP business phone systems Samsung has created the OfficeServ converged communication systems,integrating the latest developments in Voice Over Internet Protocol (VOIP) technology with the intelligence and stability of traditional telecommunications technology.
Click below to download the Samsung OfficeServ 7030, 7100, 7200 & 7400 PBX system product brochures.
NEC PABX Phone Systems
The NEC PABX systems are a combination of IP and Traditional PABX system technology combined into one. We offer two models, the NEC SL1000 PABX system and then NEC SL2100 PABX system. The NEC SL1000 is an intelligent cost-effective IP PBX/PABX system that is equipped with capability to adapt functions for immediate and emerging business needs, covering small and medium-sized enterprises (SMEs) and small offices, home offices (SOHOs).
- VoIP compatible, with a capacity of 48 phone lines
- The finest flexibility comes standard with IP, Digital and Analogue extension handset instruments
- Perfect for small to medium businesses of 1 - 128 extensions
- Built in voice messaging, caller-ID, call forwarding, and doorphone connectivity
- Cost effeciency for small and medium business with greater return on investment
NEC PABX Phone System Key Benefits
The biggest benefit is that the NEC PABX phone system is an all-in-one system that provides hybrid ports that integrate key telephones, single line telephones, facsimiles and more without complex settings, and comes with rich built-in functions that improve the employees' communication environment, lowering the total cost of ownership.
Click below to download the NEC SL1000 phone system product brochure.
Alcatel PABX Systems
The Alcatel XPS2120 PABX business phone system is a traditional analogue PABX system and is ideal for a small office that requires a cheap PABX system with the basic functionalities. It is the perfect wireless Business Phone system with Bluetooth® for the small office. This system caters for two PSTN analogue Telkom lines with a maximum capacity of 12 DECT multi-handset extensions. It also offers Bluetooth®connection to your mobile phone with BLUETOOTH®, this system allows you to make and receive calls from your mobile phone’s plan and analog phone line service. The Alcatel XPS2120 PABX system also allows mobile phone charging with 2 built-in USB ports which means you can make and receive mobile calls from your PABX system while charging two compatible mobile phones at the same time.
Alcatel XPS2120 PABX Business Phone System Key Benefits
Due to the Alcatel XPS2120 PABX business phone system extension handsets being DECT wireless technology, the biggest benefit means that no additional Cat3 cabling is required to connect the extension instruments to the PABX system. This means that it is easy to install and customers save on the installation costs of cabling and as there is no cabling required this also eliminates unsightly telephone cables.
Click below to download the Alcatel XPS2120 phone system product brochure.
Siemens PBX Systems
We offer the Siemens Gigaset DX800 PABX system which is a combination of IP and Traditional PABX system technology combined into one. This is an advanced hybrid desktop telephone system that caters for VoIP, ISDN or land-line networks is ideal for a small office that requires a cheap PABX system with the basic functionalities.
- Multiline desktop telephone: land-line PSTN or ISDN2A and VoIP
- 3.5” colour TFT display with intuitive user interface
- Up to 4 calls simultaneously
- 5-way navigation key for easy operation
- Up to 10 MSNs and 6 SIP accounts
- Exceptional HD sound with HDSP™4
- Headset connection: Bluetooth® and corded
- Link2Mobile™: connection to mobile via Bluetooth®
- Expandable with multiple handsets (max. of 6)
- 3 answering machines with up to 55 minutes recording time
- Energy-saving ECO features
Siemens PABX Systems Key Benefits
Due to the Siemens Gigaset DX800 PABX business phone system extension handsets being DECT wireless technology, the biggest benefit means that no additional Cat3 cabling is required to connect the extension instruments to the PABX system. This means that it is easy to install and customers save on the installation costs of cabling and as there is no cabling required this also eliminates unsightly telephone cables.
Click below to download the Siemens Gigaset DX800 PABX system product brochure.
Panasonic PABX Phone Systems
We supply the Panasonic KX-TES824 and KX-HTS32 PABX system models. The Panasonic KX-TES824 is a traditional analogue PABX system where the Panasonic KX-HTS32 is a combination of traditional analogue and IP PABX technology. The KX-TES824 is expandable up to 8 trunk phone lines and 24 extension stations. The Panasonic KX-HTS32 small business IP PBX is truly the ultimate All-in-One Platform. There are no extra applications or interface cards - everything you need is standard with the Panasonic KX-HTS32 control unit, including a Wi-Fi access point for PCs or smartphones, support for multiple SIP trunks and advanced call handling functions. The device can be combined with the Panasonic KX-HDV IP handsets and KX-NTV door station to create a complete communication and monitoring solution.
Panasonic PABX Phone Systems Key Benefits
One key benefit Panasonic PABX Phone Systems is that they support a quick setup mode which provides plug-and-play operation. Simple SIP trunk and Wi-Fi setup all available through the device’s simple web interface. Since it is an IP and legacy hybrid system, the KX-HTS32 can be utilised to build a new communication solution or add it as a gateway to an existing PBX system, adding SIP trunk services thus auto migration to IP. The KX-HTS32 enables its users to combine both IP and analogue trunks to construct systems that are both flexible and cost effective. No need to change a PABX when migrating from legacy Analogue lines to next generation SIP Trunking.
Click below to download the Panasonic KX-TES824 & KX-HTS32 PABX system product brochure.
3CX Phone System
The 3CX PABX system is a VoIP Hosted / Cloud - PBX business telephone solution. 3CX is an open-standard, software based IP phone system that works with popular IP Phones and SIP trunks whether on premise or in the cloud. A complete Unified Communications solution, including web conferencing, presence, softphones, smartphone clients and more - without the cost and management headaches of an ‘old style’ phone system or the limitations of a shared cloud PBX. Affordable, Easy to Install and Manage. 3CX is available at one low yearly price. You have complete freedom where to install it, which SIP trunks or IP phones to use - such as Yealink IP phones, saving you thousands per year. Setup 3CX in minutes - in the cloud using our PBX Express tool or using the wizard for on-premise installs.
3CX Phone System Key Benefits
- Initial and Ongoing cost savings - there’s no need for a large investment before installing your phone system and also the maintenance cost of your phone system is much lower as you don’t need to hire someone in-house to operate and maintain your PBX.
- Eliminate office boundaries - employees can work from anywhere with a virtual office phone system. Ideal for home-workers and sales people who are constantly on the move.
- Boost of corporate image - by using a hosted phone system small businesses can still give the impression of being a large organization with a professional phone system.
- Scalability - with a virtual phone system businesses can add or remove lines and extensions as they grow
- Easy to use - since there’s no end-user management involved with a virtual PBX, it’s easier to use than a traditional phone system.
Click below to download the 3CX PBX system product brochure.