Future-Proof Your Telecom Infrastructure with South African Telecoms affordable Cloud PBX Services

South African Telecoms Cloud offers a cutting-edge, customizable Hosted PBX System designed to enhance your communication experience.

Combining the latest unified communications technology with exceptional flexibility and reliability, it provides businesses with a seamless solution for streamlined communication.

Enjoy the added benefit of cost-effective call rates, ensuring savings while staying connected.

Cloud PBX, Cloud based PBX in-depth overview

If you are considering a Cloud based PBX like South African Telecoms Cloud PBX, CloudPBX, Hosted PBX or VOIP Cloud business phone system for your business office communications, this in-depth guide provides you with everything you need to know on how to get started.

A Cloud PBX or Cloud based PBX (also called a Hosted PBX) is a virtual telephone switching system PBX (Private Branch Exchange) that is located on a telecommunication service providers voice server, which is located off-site from the customers physical premises.

Cloud PBX (PBXCloud) systems use VoIP telephone, phones and VoIP telephone, phone lines to make, receive and transfer phone calls via an internet connection as the means of voice communication.

In short a Cloud PBX offers all the telephone switching functions which a traditional on-premises PABX Phone System would offer, and more.

These VOIP Cloud Phone Systems do not require the telephone switching hardware on-site at the customers premises which drastically reduces the initial capital outlay when purchasing a PBX Phone System. It also drastically reduces ongoing maintenance and labour costs.

How does South African Telecoms Cloud PBX, VOIP Cloud Phone System work?

South African Telecoms Cloud PBX (CloudPBX) is a hosted business phone solution that utelizes VOIP technology and works over a cloud-based IP network. The Cloud PBX uses IP (Internet Protocol) technology to allow VoIP (Voice over Internet Protocol) communication and telephone switching functions over the internet.

In more technical terms VoIP is the technology that allows analogue audio signals, such as those you hear when you speak on the phone, to be converted into packets of digital data that can be transmitted via the internet.

Our off-site Cloud PBX business phone solution works by allowing a business to transfer phone calls between the VoIP extension telephone, phone handsets at their offices.

One of the best functions of a Cloud PBX, Hosted PBX System is that it allows a business to make phone calls and transfer phone calls between offices and branches at no additional call costs.

An off-site Cloud PBX, CloudPBX also has the following additional functionalities which work as follows:

Voicemail - This function works by allowing callers to leave an after hours message.
IVR welcome message feature - This function works by allowing callers calling in to Press 1 for sales, Press 2 for accounts.
Music on hold - This function works by playing music when a phone call is put on hold.
Forward call - This function works by divert incoming calls to a mobile phone when out of the office.
Mobile smartphone VoIP extension apps - This function works by allowing you to receive and make phone calls on your office phone extension, from your cellphone.

The Cloud PBX or Cloud based PBX also works with lower priced telephone, phone line rentals that are much cheaper than traditional PSTN telephone lines.

A Cloud PBX or Cloud based PBX requires three main components in order for it to work; the Hosted PBX from your service provider, a VoIP phone and a good reliable internet connection.

Your telecommunications service provider will offer the Cloud PBX or Cloud based PBX on a monthly subscription basis.

They will also provide you with a VoIP telephone, phone or multiple VoIP telephone, phone extension handsets which are available on a monthly rental or once off outright purchase option.

Lastly a good reliable internet connection which can also be supplied by your telecommunications telephone provider, if you do not already have one.

Diagram explaining how a Cloud PBX or Cloud based PBX works with the integrated VOIP components and internet connection.

Difference between a Cloud PBX vs an on-site PBX

Both these types of business phone services have advantages and disadvantages and we are going to explain the differences below in more detail.

The main difference between a Cloud PBX and an on-premises PBX System is that the Cloud PBX is a virtual telephone switching system located on your telecommunication service providers voice server, compared to an on-premises PBX System which is the physical telephony switching hardware located at the customers physical premises.

Both PBX systems essentially allow a business to make, receive and transfer telephone, phone calls.

In terms of cost a Cloud PBX has a much lower financial outlay compared to a traditional on-site PBX System.

Maintenance and upkeep costs on a Cloud PBX are covered by your telephony service provider, whereas these costs would be your companies responsibility with an on-premises PBX System.

As the Cloud PBX is managed by your telephone service provider, it eliminates the need for your company to have to invest in telephone software, telephone hardware, training and day-to-day ongoing maintenance. Your service provider maintains your complete PBX System.

These VOIP Cloud Phone Systems also gives a business much more flexibility with quick and easy upgrades, and also the convenience for staff to work from home or remotely from the office compared to a traditional on-site PBX System.

The programming functions on an on-site PBX System are also much more complicated compared to the quick and easy programming menu on a hosted PBX business phone system.

An on-premises PBX System can also be damaged from power surges, whereas the Cloud PBX is hosted in a secure, power controlled environment which protects it from power surge damage.

On-premises PBX System equipment also needs to be powered by a Uninterrupted power supply (UPS) when the main electrical power feed is off, where a Cloud PBX works without any power interruption in your service providers secure, power controlled environment.

On-premises PBX System equipment also needs to be insured through an insurance company for lightning, theft, power and all risk damage, which also increases the monthly cost compared to a Cloud PBX, Cloud Telephone System that does not require a company to pay for any all risk insurance.

Best benefits of a Cloud PBX

The are many benefits gained from using a Cloud PBX, CloudPBX but the main advantage is that there are lower initial outlay costs.

This means that even small start-up business's can afford to use a Cloud PBX, CloudPBX business phone system for their office voice communications at minimal cost.

Below are some more advantages:

Lower initial cost outlay. Much less upfront costs are required, thus allowing all businesses the ability to afford a Cloud PBX, CloudPBX for their office telephony communications.
Month to month rental service. Cancel at any time. No lengthy contracts that will tie a business down with a five year rental contract.
Reduced recurring maintenance and serving costs. We cover all the maintenance costs on our Cloud PBX or CloudPBX.
Fast and efficient set-up and installation. A Cloud PBX, CloudPBX is very easy to set up and manage compared to a traditional PBX System. No lengthy installation lead times.
Quick and easy changes. We can make any change that you would require on the functionality of your incoming telephone calls, diverting without having to wait for a technician to be dispatched to your offices.
Flexibility. Upgrade to a bigger Cloud PBX, CloudPBX as your business grows or scale down when your business structure changes. No penalties, no contracts and no outstanding financial settlements.
Reliability and back up support. Attending to faults on a Cloud PBX, CloudPBX is handled quick and efficiently by our trained in-house customer support specialists. Five star service and support.

Best features of Cloud PBX

A Cloud PBX, PBXCloud or Cloud based PBX has many telephony communication features, below are some of the most useful features:

Virtual telephone, phone number - Port your existing Telkom phone number over to our VoIP telephone, phone lines and have the advantage of being able to use your virtual business phone number anywhere in South Africa, instead of being dependent on a landline in the office. This means you can have access to your office incoming calls at any time when you are not in the office, when working remotely or during holiday periods.
Remote working - Allow your employees to work from home or from a remote location when attending to business out of the office. Make, receive and transfer calls with our remote mobile smartphone app extension that works as a virtual VoIP extension on a cellphone.
Flexibility - Move your office PBX System at a fraction of the cost of what a traditional PBX System re-installation would cost.
Flexibility - Keep your same phone, telephone numbers when you relocate your office.
Flexibility - Connect multiple offices onto one centralised Cloud PBX, PBXCloud or Cloud based PBX.

We offer the best Cloud PBX, best Cloud based Phone System, best Cloud Phone System, best Hosted Phone System, best Cloud based Phone System/s for small business, best Hosted PBX and best Cloud based business phone system.

Cloud PBX, Hosted PBX VoIP telephone, phone hardware

A Cloud PBX, Hosted PBX can work with a wide range of non-propriety VoIP IP desk telephones, phones.
Below are some VoIP IP desk telephone, phone models that are fully compatible to work with a Cloud PBX, Hosted PBX business phone system:

Grandstream GRP2615 VoIP Switchboard Handset That Works On A Cloud PBX, Hosted PBX System

Grandstream GRP2602 VoIP Extension Handset That Works On A Cloud PBX, Hosted PBX System

Grandstream DP722 VoIP DECT Extension Handset That Works On A Cloud PBX, Hosted PBX System

Cloud PBX, Hosted PBX, Virtual PBX, Cloud Phone pricing

South African Telecoms offers the best Cloud PBX, Hosted PBX, Virtual PBX, Cloud Phone pricing:

All pricing indicated is inclusive of VAT & subject to change.

Distribution

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